Telephone English deals systematically with the key language for making essential phone calls for everyday life and business.
- Key vocabulary and expressions
- Telephone etiquette for the English-speaking world
- Communication skills for building relationships on the phone
- Strategies for successful business calls
Telephone English is suitable for use either in the classroom or as self study material for independent students. Audio CD > The Telephone English Audio CD includes examples of a wide range of different types of phone calls and models the language to use in different situations. Phrase bank > The 250 key expressions are organised into functiol areas to provide a quick, practical reference when making real calls.
